Terms/Conditions/Policies

Online Order Refund Policy

For all online purchases for which a refund is requested and approved, the customer will receive a full refund minus 5%. The Online Order Refund Policy does not override, but works in conjunction with the terms outlined in the Return and Special Orders Policies detailed below.

Special Orders Policy

A special order is considered an order containing one or multiple items which are not normally stocked. Any item which is special ordered requires a deposit, which is non-refundable. Special order items are also not eligible for return.

Return Policy

No returns on electrical or special order items. All returns must be accompanied by the original receipt and within 30 days from date of purchase. There may be a 20% restocking fee imposed on returned items.

Disclaimer

Due to the volatility in material costs and chassis delays, pricing is subject to change at the time of manufacturing and/or upfitting.
MSE Companies is not liable for removing products from the front of the truck (e.g. cattle guards, winch systems, brush guards, etc.). These items will need to be removed prior to your installation date.

Gas Powered STIHL® Products

**Gas powered Stihl® products can not be shipped, you must choose the in-store pickup shipping option at checkout.**